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Welcome to Outlet Stylo Wise (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.stylowise.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Commitment to You

At Outlet Stylo Wise, we celebrate curves and confidence. We’re dedicated to providing high-quality plus-size fashion that makes you look and feel amazing. These terms outline our mutual responsibilities to ensure a positive shopping experience.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining its confidentiality and all activities under it.

2.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Submit false or misleading information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Please refer to size charts and product details carefully before ordering.

3.2 Plus-Size Specialization

Our products are specifically designed for plus-size individuals, including:

  • Beachwear (bikinis, cover-ups, dresses)
  • Denim (bootcut, cropped, mom, and high-waisted jeans)
  • Dresses (floral, lace, jersey, midi, and mini styles)
  • Tops (blouses, oversized shirts)

3.3 Availability

All products are subject to availability. We may limit quantities and discontinue items without notice.

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time.

4.4 Order Confirmation

You’ll receive an email confirmation once your order is placed. This doesn’t constitute acceptance; acceptance occurs when we ship your order.

5. Shipping and Delivery

5.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

Standard Shipping (DHL/FedEx)
– £12.95 flat rate
– 10-15 business days after dispatch

Free Shipping (EMS)
– Available for orders over £50
– 15-25 business days after dispatch
– Includes basic tracking

5.3 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

5.4 Delivery Issues

You’re responsible for providing accurate shipping information. We’re not liable for delays caused by incorrect addresses or customs delays.

6. Returns and Exchanges

6.1 Return Policy

We offer returns and exchanges within 15 days of receiving your order. Items must be:

  • Unworn and unwashed
  • In original condition with all tags attached
  • In original packaging

Non-Returnable Items: Swimwear (unless hygiene liner is intact), items showing wear/damage.

6.2 Return Process

  1. Contact us at [email protected] with your order details
  2. Wait for return authorization (within 2 business days)
  3. Ship items to our returns address using tracked shipping

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returns. Original shipping fees are non-refundable.

6.4 Exchanges

For size/color exchanges, follow the return process and specify your replacement item. Price differences will be adjusted accordingly.

6.5 Faulty Items

Contact us immediately if you receive damaged/incorrect items. We’ll arrange free return and replacement.

7. Intellectual Property

All content on our site (logos, text, images, etc.) is our property or licensed to us and protected by copyright laws. You may not use our content without express written permission.

8. Liability Limitations

8.1 Product Use

We’re not liable for any injury or damage resulting from product use beyond their intended purpose.

8.2 Website Operation

We strive to keep our site operational but aren’t liable for temporary unavailability due to technical issues beyond our control.

8.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the product(s) in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your personal information.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

12. Contact Us

For questions about these Terms and Conditions, please contact:

Outlet Stylo Wise Customer Service
Email: [email protected]
Postal Address: 46 Copson St, Manchester, GB M6U 2IF

Our Promise: At Outlet Stylo Wise, we’re committed to your satisfaction. If you have any concerns about your order or our policies, we’re here to help make it right.